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Care homes & assisted living

Clearing a care home room in Berlin – with care and on time

After a death or a move, the room in the care home often has to be vacated quickly. We coordinate with the home, clear with care and hand the room over, so that you can deal with more important things.

What we take care of

From arranging things with the home to the handover

  • Agreeing the date with the home: access, lift and time, so that the home's routine is not disturbed
  • Sorting personal items: photos, documents, jewellery and keepsakes are set aside for you
  • Dismantling, packing or disposing of furniture and household goods; anything still good is passed on by arrangement
  • On request: taking furniture to the new home or into storage (through AXA Umzüge)
  • Handing over the key and room to the home; you do not need to be there

Good to know: deadlines after a death

The care home contract ends with the resident's death (§ 4(3) WBVG). If benefits from the long-term care insurance are received, the obligation to pay for a care home also ends on the day of death (§ 87a SGB XI).

Only in certain cases, for example for self-payers, may it be agreed that the room remains available for at most two more weeks in return for continued payment of the accommodation costs. The care home contract states by when the room must be cleared, often just a few days. Ask the home about the deadline and we will plan the date around it.

General information, not legal advice. Sources (in German): § 4 WBVG · § 87a SGB XI · Verbraucherzentrale

Typical situations

When relatives call us

After a deathThe home needs the room again soon; we clear at short notice by arrangement.
Moving to another homeSome things come along, the rest is cleared, in one appointment.
Flat and roomFirst the flat, later the care home room? We take care of both.

Important: the care bed, bedside table and other furniture often belong to the home and stay in the room. Tell us what belongs to the home, or we will clarify it with the home on site.

For relatives

What fits into the care home room

A care home room is usually much smaller than the flat before. Bed, bedside table and wardrobe are often provided by the home. For your own furniture there is often only room for an armchair, a small chest of drawers, a shelf and a few pictures. Measure the room beforehand or ask the home for the floor plan, then what comes along will fit on moving day.

Many homes have their own electrical items such as lamps, radio or TV safety-tested first. Ask before packing. And take less, but the familiar things: the own armchair, the photos from the wall, the favourite blanket. We clear the rest of the flat when you are ready.

Questions

Questions about this topic

How quickly can you clear a care home room?

A single room is usually cleared in a few hours. We set the date according to the deadline set by the home, at short notice too if we have free capacity.

Do we as relatives have to be there?

No. Tell us what should come along or be kept. We arrange access with the home, and you get photos and papers afterwards.

What does clearing a care home room cost?

It depends on the amount and on whether furniture is transported or disposed of. Clearances start from €250; we give the fixed price after photos, in writing.

Can you also clear the flat someone moved out of into the home?

Yes. More on the flat clearance page.

Can you take furniture from the flat straight to the home?

Yes, through AXA Umzüge. What goes into the room we take there, and we clear the rest of the flat. One date and one contact for both.

What happens to things nobody in the family wants?

What is still good we pass on to charities as agreed. The rest is separated and disposed of properly. Personal items such as photos and letters you get back beforehand.

Free and without obligation

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